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Frequently Asked Questions
How can I place an order?
You can contact our sales team for an order. Please provide details of your requirements as clearly as possible so we can send the offer promptly. For further discussion, instant messaging methods are preferred to avoid delays.
When can I get the price?
Usually we quote within 24 hours after we receive your inquiry.
Can you provide custom designs?
Yes. We have a professional team with rich experience in gift boxes, logos, and packing bag design. Just share your ideas and we will help carry them out into the perfect product.
What is the sample lead time and cost?
Samples will be ready for delivery in 1-5 days and usually arrive in 5-7 days via express. We offer free samples, but the cost of freight must be covered by the customer.
What is the typical lead time for mass production?
It depends on the order quantity and season. Generally, it takes 10-30 days based on standard order requirements.
Are you a factory or a trading company?
We are a factory. We guarantee our prices are first-hand, high quality, and competitive. Good quality is our core culture.