Frequently Asked Questions
Q1: What is the typical lead time for orders?
A: Normally, the lead time is between 25 to 30 days depending on the order volume.
Q2: Are there customizable options for colors?
A: Yes, we can customize the color of the headboard, footboard, and rails based on bulk purchasing requirements.
Q3: What kind of warranty do you provide?
A: We offer a 2-year warranty for motors and a 1-year warranty for the bed frame and structure.
Q4: Can we have our company logo on the products?
A: Yes, simply provide your logo design and we will apply it as high-quality stickers or markings.
Q5: Do you accept OEM/ODM services?
A: Yes, OEM service is available. Please provide your drawings and detailed specifications for a customized solution.
Q6: Are you a trading company or a manufacturer?
A: We are a professional manufacturer specializing in manual and electric hospital beds, overbed tables, and other medical furniture.